Delivery & Returns
SHIPPING & DELIVERY
NOW: FREE WORLDWIDE SHIPPING
Order before 14.00 hours on business days and we ship your order the same day. You can find the delivery times per region below.
THE NETHERLANDS: 1-3 BUSINESS DAYS
BELGIUM & GERMANY: 1-4 BUSINESS DAYS
EUROPE OTHER: 5-12 BUSINESS DAYS
OUTSIDE EUROPE: 5 - 12 BUSINESS DAYS
Parcels within the Netherlands, Belgium and Germany are shipped with DPD. Outside these countries we ship with DPD and they forward to local delivery companies.
The postal service & our warehouse do not operate over the weekend or public holidays. Keep this in mind when waiting for your parcel to arrive.
If you have any questions please contact us at email@example.com
Returning is for the senders costs. See instruction on how to return below.
In case you aren’t completely satisfied with the goods you ordered you are welcome to return them within 30 days. Please allow shipping days within your return days.
Attached to your order you can find a returnslip, and within the Netherlands a returnlabel for DPD. Please add this returnslip to your returnpackage.
Please contact us at firstname.lastname@example.org in case you have received a faulty or damaged item.
Please note that items cannot be worn when returning and all items have to be returned with all of the tags intact. Your items should be in their original packaging. This off course doesn’t apply if there is a fault with your item(s).
You are responsible for returning any item(s), so keep your return ticket untill your return is processed. Returning is for the senders costs. If you want to return multiple items of your order please return them in 1 package. Sending a second return shipment from an order that is received in 1 package returning costs are for the sender.
Always return to the following address (also noted on your attached returnslip) and note your returnnumber:
Hartevelt t.a.v. Blue Industry
3454 PT De Meern